General Questions
Do I need a referral?
No. You do not need a referral to book either counselling or Reiki. You are welcome to contact me directly to arrange an appointment or discuss which service may best suit your needs.
How do I know whether Counselling or Reiki is right for me?
The choice depends on your individual needs and preferences. Professional Counselling provides a therapeutic space to explore thoughts, emotions, relationships and life challenges. Reiki is a gentle holistic practice that supports relaxation, emotional balance and overall wellbeing.
Some clients choose one service, while others choose to access both as separate services at different times. If you're unsure, I offer a complimentary 15-minute telephone consultation to help you decide which option feels right for you.
Do you offer online sessions?
Yes. Counselling sessions are available both in person and online via a secure video platform, providing flexibility and accessibility for clients.
What can I expect at my first appointment?
Your first appointment is an opportunity for us to get to know one another and discuss what has brought you to counselling or what you hope to gain from a Reiki session.
There is no pressure to share more than you feel comfortable with and we will work at a pace that feels right for you.
Counselling
What happens during a counselling session?
Counselling provides a safe, confidential and supportive space to explore your experiences, thoughts and emotions. Sessions are guided by your individual needs and goals, with a person-centred, trauma-informed and collaborative approach that supports greater self-understanding, resilience and personal growth.
Is counselling confidential?
Yes. Your privacy and confidentiality are respected in accordance with professional and legal obligations.
There are some limited circumstances where confidentiality may need to be broken, such as where there is a serious risk of harm or where disclosure is required by law. These situations are discussed in more detail as part of the informed consent process.
How many counselling sessions will I need?
There is no set number. Some people benefit from only a few sessions focused on a specific issue, while others choose longer-term support. Together, we will regularly review your goals and determine what best meets your needs.
Is counselling right for everyone?
Counselling can support many people experiencing emotional, psychological or life challenges. If I believe another service or practitioner would better meet your needs, I will discuss this with you and where appropriate, assist with a referral.
Reiki
What is Reiki?
Reiki is a gentle, non-invasive holistic practice that supports relaxation, emotional balance and overall wellbeing. Many people experience Reiki as calming and restorative, although each person's experience is unique.
What happens during a Reiki session?
During a Reiki session, you remain fully clothed and rest comfortably while I gently place my hands on or just above specific areas of the body, depending on your comfort and preferences. The session takes place in a calm and peaceful environment designed to encourage relaxation.
Can Reiki help with stress or anxiety?
Many people choose Reiki because they find it promotes deep relaxation and a greater sense of calm. While Reiki is not a treatment for anxiety, depression or other medical or mental health conditions, many clients report feeling more relaxed, centred and emotionally balanced following a session.
Can I have counselling and Reiki?
Yes. Professional Counselling and Reiki are offered as separate services at E-Spirit Holistic Wellbeing.
Some clients choose counselling, others choose Reiki and some access both services separately according to their individual needs and preferences.
Practical Information
How do I book an appointment?
Appointments can be booked by contacting me directly via email or telephone.
What payment methods do you accept?
Payment is required at the time of booking to confirm your appointment. For face-to-face appointments alternative payment arrangements including cash, can be discussed if required.
Payment can be made by:
Credit or debit card
Afterpay
Cash (face-to-face appointments by prior arrangement)
An appointment is considered confirmed once your booking has been accepted and payment has been received.
If you experience any difficulties with payment, please feel free to discuss this with me prior to your appointment.
What is your cancellation policy?
If you need to cancel or reschedule your appointment, I kindly ask that you provide at least 24 hours' notice.
Appointments cancelled with less than 24 hours' notice, or missed appointments, may incur the full consultation fee unless exceptional circumstances apply.
I still have questions. Can I contact you?
Absolutely. If your question hasn't been answered here, or you're unsure whether counselling or Reiki is the right choice for you, you're welcome to get in touch.
I also offer a complimentary 15-minute telephone consultation if you would like to discuss your needs before booking an appointment.